At MedhaMock, we respect your privacy and your right to request deletion of your personal information.
If you no longer wish to use MedhaMock, you can request deletion of your account and associated personal data by following the instructions below.
How to Request Account Deletion
You can request deletion using either of these methods.
Option 1: Request Deletion Through the MedhaMock App
- Open the MedhaMock app on your Android device.
- Sign in to your account.
- Navigate to Profile.
- Select Delete Account.
- Tap Continue to open your email application.
- Review the prefilled email and send your request to our support team.
Option 2: Request Deletion by Email
You can also request deletion without using the app.
Send an email to:
Use the subject line:
MedhaMock Account Deletion Request
Please send your request from the email address associated with your MedhaMock account, where possible, to help us verify your account.
If you cannot access that email address, contact our support team for assistance with verification.
Prefer to send the request manually?
Email: helpdesk@medhabot.com
Please use the subject line MedhaMock Account Deletion Request.
What Information May Be Deleted?
When your deletion request has been verified and processed, we will delete your MedhaMock account and associated personal data, as applicable, including:
- Your MedhaMock account and profile information.
- Interview sessions and interview history.
- Interview answers and transcripts.
- AI-generated interview evaluations.
- Associated voice files that remain in our storage systems.
- Other personal data associated with your account that is eligible for deletion.
Some information may need to be retained where required by applicable law or for legitimate legal, security, or financial recordkeeping purposes. If any data must be retained, we will handle it in accordance with applicable requirements.
What Happens After You Submit a Request?
Our account deletion process is handled manually by the MedhaBot Technologies LLP support team.
- Request received: We receive your account deletion email.
- Account verification: We verify that the request is legitimate and relates to your account.
- Data deletion: We identify and delete the account and associated personal data that is eligible for deletion.
- Confirmation: We send you an email confirming the outcome once processing is complete.
Your account is not deleted immediately when you send the email. Please wait for confirmation from our support team.
If we need additional information to verify your request, we may contact you.
Will My Interview History Be Deleted?
Yes. Interview history, answers, transcripts, and evaluations associated with your account are intended to be included in the deletion process, subject to any applicable legal or legitimate retention requirements.
Can I Recover My Account After Deletion?
Account deletion is intended to be permanent. If you decide to use MedhaMock again, you may need to create a new account.
Previously deleted interview history and evaluations may not be recoverable.
Need Help?
If you have questions about account deletion or need assistance submitting a request, contact:
Email: helpdesk@medhabot.com
Product: MedhaMock
Developer: MedhaBot Technologies LLP
For more information about how we handle personal information, please read our Privacy Policy.
Last updated: October 2026